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Customer Interaction

Creative Suite® 6 and Creative Cloud™ Launched by Adobe

16/05/2012 13:11:23

So, Adobe has announced the latest release of its Creative Suite, version 6, hot on the heels of the release of their Creative Cloud version at a fraction of the cost of the Suite. So why not go for the Cloud version and ignore that latest Creative Suite version 6? But Adobe has taken an interesting line when it comes to its approach to the cloud.

Oracle Enhance their WebCenter Sites to Optimise Customer Engagement

08/05/2012 19:09:00

Oracle, leaders in hardware and software that combine to work in the cloud and a data centre, has released their latest version of their WebCenter Sites solution to enable businesses to transform their online presence, thereby improving customer acquisition, increasing brand loyalty, and bringing success.

Cloud Computing

Operations Manager 3.1, from VMTurbo

16/05/2012 11:53:50

Burlington-based VMTurbo, providers of workload software management solutions for cloud and virtualised environments, have released the latest version of their Operations Manager solution, incorporating their new CloudStack function which supports VMware vCloud Director, and physical-to-virtual planning.

First Development PaaS Launched by CollabNet

08/05/2012 18:02:00

CollabNet, leaders of software development and deployment in the cloud, have launched a new development Platform-as-a-Service (dPaaS) called CloudForge, enabling developers to manage and scale cloud-based developments via application frameworks, tools and deployment clouds. The new dPaaS will also be able to integrated with clouds services using a one-click front end deployment on public PaaS’s or private data centres, such as Amazon, Google’s App Engine, Force.com and Joyent.

Enterprise Social Media

Forrester’s Evaluation on Social Media Monitoring

08/05/2012 18:06:16

Forrester’s recently released report on social media monitoring has revealed a few thoughts, changes and considerations when it comes to social media monitoring, or do we use the new phrase “enterprise listening platform”? Either phrase, it is essentially ‘listening’ to your gathered social media intelligence; what are your current and potential customers saying about you, your brand and your services. Collecting this data can be time consuming; reviewing it can be a headache, so having a platform that does these two tasks for you is almost a necessity.

Microsoft Leads the Way by Integrating Social Productivity into CRM

04/11/2011 17:18:56

Do you know what the new buzzword, or buzz term, is in the world of CRM?  No, nor did I until a few days ago… Well, let me enlighten you – it’s Social CRM and technology giants, such as Oracle and Salesforce.com, have been leading the way… that is until Microsoft entered the fray with the launch of the service update for their Microsoft Dynamics CRM Online.  And the reason they are drawing attention to it?  Yes, you’ve guessed it; it is because their latest version incorporates a strong range of social collaboration capabilities.  

Mobile & Wireless

Apple’s iPad… Out with the Old and in with the New?

16/05/2012 11:15:16

Apple has released their third iPad; yes, just iPad, not iPad 3 as you would expect! But the iPad has undergone a comprehensive revision that really is something to get excited about… possibly, offering a range of new features that will certainly benefit the legal profession when they are ‘on the go’.

Samsung to Reveal Galaxy S III in London

09/05/2012 17:45:30

Samsung, leading manufacturers of home electronics and cutting edge technology including smartphones, TVs and tablets, and who are now the largest handset maker worldwide, have released their latest smartphone, the Galaxy S III, said to include voice recognition and able to understand your intentions.

Unified Communications

Ofgem Choose CURRENT for their Pilot

16/05/2012 12:04:06

A project, run by UK Power Networks and Western Power Distribution (WPD), being funded by the Office of Gas and Electricity Market’s (Ofgem) Low Carbon Networks Fund (LCNF), the LV sensor evaluation project, have chosen CURRENT’s Connected Intelligence™ power analytic sensors.

The ‘Holodeck’ Arrives! 3D Hologram Pod Created for Video Conferencing, by Queens

09/05/2012 17:31:08

Just when you thought it was safe to relax in the fast-moving technological world of video conferencing, new technology is ‘beamed’ into our offices and conference rooms, making us sit up and stare in amazement… a team at the Queen’s University has unveiled a human-sized 3D hologram pod that enables participants located in different places to take part in a video conference as though they were standing in front of each other!

eDiscovery
eDiscovery

AccessData Revamp Summation Solution and Bundle with AD eDiscovery Tool

16/05/2012 13:15:55

AccessData, suppliers of digital investigations and litigation support solutions have announced not only the revamp of their leading Summation solution for legal corporations, but also that they are planning on creating a bundle of Summation and their AD eDiscovery tool.

Data Protection Updated by Symantec

16/05/2012 13:06:36

Global leaders in security, storage and systems management solutions, Symantec, have announced upgrades to NetBackup 5220 and Backup Exec 3600 to include their latest software updates. The challenges today of protecting physical and virtual servers have created integration problems for many customers, which hasn’t been helped by deduplication and virtual machine solutions available in the marketplace.

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