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Customer Interaction

Everything you need to know about interacting with your customers, as well as finding attracting, and winning new clients. It’s all here, we’ve got the latest news and insight on Customer Experience Management (CEM) and CRM; the widely-implemented strategy for managing interactions with your clients and sales prospects. We’ve also got all-the-latest on the cutting edge technologies that are helping global organisations deliver strategic marketing, hard-hitting Direct mail, top-notch customer service, second-to-none technical support and customer relationship management to new clients – all while simultaneously nurturing and retaining existing ones.

 

Latest news...

Creative Suite® 6 and Creative Cloud™ Launched by Adobe

1:11 PM, 16 May 2012

So, Adobe has announced the latest release of its Creative Suite, version 6, hot on the heels of the release of their Creative Cloud version at a fraction of the cost of the Suite. So why not go for the Cloud version and ignore that latest Creative Suite version 6? But Adobe has taken an interesting line when it comes to its approach to the cloud.

Ok, so Creative Cloud versions are sto...

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Oracle Enhance their WebCenter Sites to Optimise Customer Engagement

7:09 PM, 08 May 2012

Oracle, leaders in hardware and software that combine to work in the cloud and a data centre, has released their latest version of their WebCenter Sites solution to enable businesses to transform their online presence, thereby improving customer acquisition, increasing brand loyalty, and bringing success.

The new release will enable organisations to simplify the process of creating, man...

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MarkLogic Releases Version 5!

3:17 PM, 07 Nov 2011

MarkLogic, providers of mission-critical big data applications, have launched Version 5 of their popular next generation database for Big Data and unstructured information. Delivering the flexibility to build and deploy information application, organisations will also be able to adapt more quickly to changing market conditions and business needs.

All the traditional key characteristics...

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